System Status

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Z39.50 to Voyager should work now

Monday, December 5, 2016 - 1:07pm

All of the Z39.50 problems should be fixed now and the z3950.carli.illinois.edu service should be back online.

If you are still having any issues with Z39.50, please contact support@carli.illinois.edu to let us know.

Thanks,
Brandon Gant
CARLI

Z39.50 Access Offline

Sunday, December 4, 2016 - 7:05pm

We are investigating a problem with Z39.50 to Voyager and have turned off Z39.50 to stabilize the server.

Once we figure out the cause of the problem, we will turn Z39.50 access back on and see if the problem is resolved.

Brandon Gant
CARLI

Voyager Maintenance this Sunday, Dec 4th

Thursday, December 1, 2016 - 9:28am

This Sunday, December 4th between 6AM and 10AM, the Production voyager.carli.illinois.edu server will go offline briefly to be moved behind a new network security device. Downtime should be around a half-hour.

Brandon Gant
CARLI

Patching Servers This Sunday, October 30

Friday, October 28, 2016 - 11:53am

This Sunday, October 30th between 6AM and 10AM we will patch and reboot operating systems. Most security updates can be applied without rebooting, but the changes we are making require a server restart. We are also going to take this opportunity to patch the Oracle Database software as well.

Most server outages will be brief since a restart takes less than a minute. However, the larger Voyager and Oracle servers could be down for around a half-hour.

To report a problem with those services after 10:00 AM on Sunday, please call 866-904-5843, press 0, and leave a message. Emails sent to support at carli.illinois.edu may not be answered until normal business hours.

Brandon Gant
CARLI

Applying Server Updates (Oct 30)

Wednesday, October 26, 2016 - 9:49am

This Sunday, October 30th between 6AM and 10AM we will patch and reboot operating systems. Most security updates can be applied without rebooting, but the changes we are making require a server restart. We are also going to take this opportunity to patch the Oracle Database software as well.

Most server outages will be brief since a restart takes less than a minute. However, the larger Voyager and Oracle servers could be down for around a half-hour.

Brandon Gant
CARLI

UIUC Firewall Maintenance

Thursday, September 29, 2016 - 4:16pm

The UIUC Campus Firewalls will be upgraded which could cause network outages for anyone off-campus connecting to CARLI services.

Network staff have indicated that the outages should be brief during this window.

Brandon Gant
CARLI

VuFind and SFX Maintenance this Sunday, Oct 2nd

Monday, September 26, 2016 - 10:38am

This Sunday, October 2nd between 6AM and 10AM, the VuFind (https://vufind.carli.illinois.edu) and SFX (http://sfx.carli.illinois.edu) services will go offline briefly while servers are moved behind a network security device.

To report a problem with those services after 10:00 AM on Sunday, please call 866-904-5843, press 0, and leave a message. Emails sent to support at carli.illinois.edu may not be answered until normal business hours.

Brandon Gant
CARLI

Voyager and VuFind Problems this Afternoon (Sept 14th)

Wednesday, September 14, 2016 - 5:32pm

I apologize for the Voyager and VuFind outage this afternoon. I was doing prep work for this Sunday morning and made one change too many. The servers did not go offline but they were unable to talk across the network to the Oracle databases.

The prep work has been removed and no further changes will be made until the servers are powered down this Sunday morning.

Brandon Gant
CARLI

Scheduled I-Share/Voyager Downtime on Sunday, September 18, from 6-10am

Monday, September 12, 2016 - 9:09am

On Sunday, September 18, all I-Share/Voyager-related CARLI-supported systems will go offline for maintenance between 6:00 AM and 10:00 AM.
 
I-Share/Voyager services include: VuFind local catalogs, the I-Share union catalog, WebVoyage local catalogs, Z39.50, Voyager staff clients, and Voyager MS Access Reporting.  (Voyager Offline Backup Circ [https://www.carli.illinois.edu/products-services/i-share/circ/usingobc] may be used during the downtime, if needed.)
 
This service interruption is necessary in order to perform operating systems maintenance on these servers.
 
To report a problem connecting to a CARLI-supported system after 10:00 AM on Sunday September 18, please call 866-904-5843 and follow the directions to page the on-call technician. To report a problem during regular business hours, please email support at carli.illinois.edu.
 

SFX Outage (June 24, 2016)

Friday, June 24, 2016 - 9:08am

Last night (June 23) at 10:30PM I staged a firewall rule in a new security device for the Production sfx.carli.illinois.edu server. This rule was disabled but it appears that the existance of the rule blocked network access to the server. The rule was removed at 7:00AM this morning restoring service.

Throughout the rest of June and July, I will be migrating more services behind the security device and there will most likely be more interruptions to service. I will try to make sure they are short disruptions and I apologize for the outage.

Brandon Gant
CARLI

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