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Head of Regenstein Circulation & Building Resources - University of Chicago

Tuesday, November 13, 2018 - 1:00pm

Under the direction of the Head of Collection Management & Circulation, the Head of Regenstein Circulation & Building Resources is responsible for planning and supervising circulation and entry control operations at the Joseph Regenstein Library, which includes lending of materials from circulating collections, course reserves, and Interlibrary Loan, as well as ensuring building security and providing controlled access to the building on a 24-hour/365-day-per-year basis. Responsible for interpreting and enforcing Library policies to maintain a scholarly environment throughout the Joseph Regenstein Library. Provides and promotes excellent customer service to Library patrons across all areas of responsibility. Provides leadership and oversight of two busy service points with extensive operating hours in the largest and most heavily used library on campus.

Responsibilities

Staff Management (30%):

  • Supervises 2.25 FTE circulation supervisors, 2.0 FTE union clerical circulation staff, up to 6.0 FTE circulation student assistants, and 6.0 union clerical entry control staff.
  • Oversees hiring, training, and scheduling of circulation and entry control staff.
  • Approves or oversees the approval of staff time records.
  • Establishes work priorities, performance goals, and standards for staff; provides regular coaching and annual performance evaluations.
  • Provides a fair and balanced approach to work and work rules; exhibits sensitivity and discretion in working with staff.
  • Ensures a departmental climate that offers Library clients efficient, accurate, and courteous service.
  • Communicates goals for Department/Division/Library to staff; communicates policies and departmental guidelines, plans and procedures to staff. Brings potential problems to the attention of the appropriate person and/or the Library Human Resources Office.
  • Ensures appropriate staff coverage of both the circulation and entry control desks during all hours of operation.
  • Works with Allied Universal to provide staffing for daily building sweeps at closing, all night study during the academic quarter, and to cover gaps in entry control coverage as needed.
  • In the absence of a supervisor on duty, addresses emergencies that prevent staff from covering their shifts.

Operations Management (25%):

  • Oversees, distributes, and monitors work and ensures routine tasks are completed in a timely manner.
  • Oversees circulation and renewal of circulating materials, including general collections, course reserve material, and Interlibrary Loan materials.
  • Oversees entry control as supervisor in charge when on duty.
  • Oversees collection of fines and fees, processing of replacement copies, issuance of refunds, and daily balancing of cash collected at Regenstein Circulation.
  • Oversees lost & found for building; ensures patrons are contacted in a timely manner when possible.
  • Oversees daily use of various work-related systems as they relate to the unit (including circulation and entry control systems), provides initial troubleshooting of problems, and reports issues to appropriate staff.
  • Provides support for use of Library spaces, including event spaces, as appropriate.
  • Works collaboratively with other Library and University units, in particular with Document Delivery, Collection Management, Mansueto Circulation, Reference, Library & University Facilities, the ID & Privileges Office, and TechBar to ensure superior service to library patrons.
  • Performs related duties as assigned or necessary to insure maximum service to patrons and efficient operations of the department.

Customer Service and Communication (25%):

  • Works closely with all staff to ensure consistent, excellent customer service in person, via telephone, and via email.
  • Oversees staff responses to patron inquiries and appeals concerning overdue items, fines, and related issues, including patrons reported to collections agencies. Explains and interprets circulation policies to patrons. Resolves the most difficult problems or refers them to other staff as appropriate.
  • Interprets and enforces Library policies for maintaining a scholarly environment. Provides initial response to inquiries or reports of problems with building or security, including routine maintenance requests and building emergencies, when on duty. Contacts other staff, campus police, etc. as appropriate.
  • Documents and updates departmental procedures.
  • Attends Library staff meetings as appropriate, including monthly Staff Meeting and Access Committee Meeting.

Leadership (20%):

  • Under the direction of the Head of Collection Management & Circulation, works to shape circulation and building security policies and ensure consistent practices and policies across the Library.
  • In consultation with the Head of Collection Management & Circulation, recommends new services, systems, or workflows to benefit Library users and promote efficient service.
  • Works with the Head of Collection Management & Circulation, Library systems staff, and others as appropriate to evaluate, choose, implement, configure, and test systems related to circulation and entry control.
  • Compiles regular and special statistical reports; reviews operations and makes recommendations for improvements in service to patrons and working conditions for staff; estimates needs in terms of staff, equipment, etc., and provides justification. Conducts special studies as required; sets up and exercises quality and quantity controls for the section.
  • In consultation with the Head of Collection Management, analyzes use data to identify trends and to make recommendations for improvements in service, staffing levels, and service hours.
  • Writes an annual report summarizing the work of various sections within the unit.

Qualifications

Competencies:

  • Demonstrated strong customer service orientation required
  • Demonstrated ability to utilize emotional intelligence to interact with users and staff professionally, respectfully, and empathetically
  • Demonstrated ability to supervise and manage team members required
  • Demonstrated ability to coordinate the work of others required
  • Demonstrated ability to exercise sound judgment required
  • Demonstrated excellent critical thinking and problem-solving skills (utilizing appropriate resources to resolve issues) required
  • Demonstrated attention to detail, accuracy, and organizational skills required
  • Ability to build high preforming team and drive team member engagement required
  • Ability to communicate effectively and with influence, both in writing and orally, required

Education:

  • Bachelor's degree required.

Experience:

  • Previous customer service experience in a high-volume library or related setting required.
  • Minimum one year of successful supervisory experience required.
  • Working knowledge of library procedures required.
  • Supervisory experience in a library setting preferred.
  • Experience in a higher education environment preferred.

Technical Knowledge or Skills:

  • Knowledge of workstation applications, including Microsoft Office, email, the internet required.
  • Ability to learn a range of position-related software applications required.
  • Understanding and working knowledge of library management systems (e.g., Alma, Voyager, etc.) strongly preferred.
  • Experience with scheduling software (e.g., When2Work, LibStaffer, etc.) strongly preferred.
  • Experience with customer service ticketing systems strongly preferred.

Working Conditions and Physical Requirements:

  • Ability to bend, crouch, or stoop.
  • Ability to carry or lift loads up to 49 lbs.
  • Ability to sit for 4 hours or more.
  • Ability to use computers extensively for 4 hours or more.
  • Ability to visually focus on print material and computer screens for long periods of time.

To Apply

To apply for this position, external candidates must submit an application and any other required materials through https://uchicago.wd5.myworkdayjobs.com/External. Internal candidates must apply by logging into Workday and selecting the Career worklet; for more information, please see How to Apply for a UChicago Job (Current Employee) QRG. Resumes sent via mail, fax, or email will not be considered. For more information, please see https://www.uchicago.edu/jobs/.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should contact University Shared Services through the Applicant Inquiry Form or call 773-702-5800.

Library HR Walk-in Hours:

  • Monday, Wednesday and Friday - 9:30 am - 11:30 am
  • Tuesday and Thursday - 1:30 pm - 3:30 pm
  • *Please make an appointment outside of walk-in hours.

Requisition Number: JR03386
Grade and Classification:
Division /Dept. / Unit: 454710102 Access Serv-Circulation
Reports to: Head of Collection Management & Circulation
Work Schedule: 37.5 hours per week; Monday - Friday 8:30 a.m. - 5 p.m. Occasional weekends and evening shifts required.

Clinical Assistant/Associate Professor and Resource Acquisition Librarian - University of Illinois at Chicago

Monday, November 12, 2018 - 2:25pm

The University Library of the University of Illinois at Chicago seeks an energetic and knowledgeable librarian to be a part of our Resource Acquisition and Management Department. The Resource Acquisition Librarian manages purchasing and processing of monographic materials and supervises staff in this unit.  The successful candidate will be a vital part of the department’s management team and will report to the head of Resource Acquisition and Management.  

The Resource Acquisition and Management Department performs acquisitions, cataloging, electronic resource management, and collection maintenance for the library system as a whole.  The department works collaboratively with colleagues at all library locations to provide excellent services to our students, faculty and staff.

This clinical track appointment includes the expectation that that faculty member will be actively engaged in and contribute to the profession through scholarship and service related to professional and scholarly interests.  This includes publication, presentation, and committee work at various levels.  Expectations are further outlined in the norms for clinical appointments, available at https://uofi.app.box.com/v/clinicalnorms.  

KEY DUTIES AND RESPONSIBILITIES

  • Supervise staff in ordering, paying for, and processing physical materials, including books, standing orders, and media
  • Oversee all aspects of shelf-ready purchasing 
  • Manage approval plans
  • Establish and maintain relations with vendors of physical materials
  • Monitor fiscal year spending, evaluating and reporting on budget expenditures and managing fiscal close
  • Evaluate materials purchasing to determine most effective choices
  • Collaborate with electronics resources staff on joint projects 
  • Maintain fund structures in the integrated library system
  • Serve as part of departmental leadership team

MINIMUM QUALIFICATIONS

Master’s degree in Library Science from a program accredited by the American Library Association, two years of professional library experience or equivalent professional experience, knowledge of library acquisitions procedures and standards, demonstrated proven ability to work cooperatively and collaboratively with diverse groups and individuals, keen analytical and problem-solving skills, evidence of ability to meet University standards in scholarship and service commensurate with appointment as a clinical faculty member.

ADDITIONAL DESIRED QUALIFICATIONS

Experience developing workflows and policies for library acquisitions, experience in an academic library, experience using an integrated library system for acquisitions; supervisory experience.

SALARY/RANK/CONTRACT: 

Salary and rank commensurate with experience; the minimum salary for a full-time twelve-month appointment is $51,333  Benefits for a twelve month appointment include 24 days vacation; 12 days annual sick leave with additional disability benefits; 11 paid holidays; medical insurance (contribution based on annual salary; coverage for dependents may be purchased); two dental plans available; life insurance paid for by the State; participation in one of the retirement options of the State Universities Retirement System compulsory (8% of salary is withheld and is tax exempt until withdrawal); no Social Security coverage, but Medicare payment is required. This appointment is covered by a collective bargaining agreement between the Board of Trustees of the University of Illinois and UIC United Faculty Local 6456, IFT-AFT, AAUP.

For fullest consideration, apply by November 30, 2018 with cover letter, supporting resume, and name and address of at least three references. The position close date is December 14, 2018.

All applicants must submit an online application through https://jobs.uic.edu/. To apply, click on the following link: https://jobs.uic.edu/job-board/job-details?jobID=105799&job=clinical-assistant-associate-professor-and-resource-acquisition-librarian.

The University of Illinois conducts background checks on all job candidates upon acceptance of a contingent offer of employment. Background checks will be performed in compliance with the Fair Credit Reporting Act. 

The University of Illinois at Chicago is an affirmative action, equal opportunity employer, dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment. We strongly encourage applications from women, minorities, individuals with disabilities and covered veterans.

Senior Library Specialist-Technical Services - Governors State University Library

Thursday, November 8, 2018 - 9:52am

The Senior Library Specialist—Technical Services interprets and applies the library policies as they relate to the Technical Services Department. The position’s key responsibility in Technical Services is cataloging and classifying materials added to or withdrawn from the library’s collection and serials maintenance. Original and copy cataloging are essential duties of the Senior Library Specialist, which require a working knowledge of the system. The position is multifunctional and requires problem solving of materials not already in the database. In addition, further responsibilities of the job require primary maintenance of bibliographic, authority holding, item records, re-cataloging of materials, updating MARC records to Resource, Description, Access (RDA), and checking in and claiming serials. The Senior Library Specialist—Technical Services provides support to library staff members on special projects from the standpoint of weeding, adding to the collection donated items, inventory projects, and public services. Most of the work is performed independently with the responsibility of providing monthly statistics to the Technical Service’s Librarian of accomplished tasks. The Senior Library Specialist—Technical Services provides assistance to faculty, students, and other University Library users by staffing the Public Services desks.

The minimum hourly rate is $15.80.

http://employment.govst.edu/postings/3111

Closing Date--11/17/2018

All Civil Service positions at Governors State University require an exam. The exam type for this position is a Credentials Assessment. Applicants are not required to report in person for this exam. You will receive your examination score via e-mail within 2 weeks after the closing date.

This position requires Illinois residency within 180 days of the hire date.

Credentials Assessment Exam Scoring Information:

In order to be considered for this position, applicants are required to provide documentation that verifies that the minimum qualifications of this Civil Service position have been met. The required documents that are submitted in the online application (cover letter, résumé, and college transcripts, which show the conferred graduation date and earned degree), as well as any included other/optional documents will be reviewed and/or used in the scoring of the Credentials Assessment. These documents must be uploaded prior to the position closing date.

When completing your online application, please be sure to provide detailed information about your work experience, including dates of employment, applicable full-time and part-time employment, and specific duties and responsibilities.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application. Due to the high volume of applications received, only college transcripts submitted/attached electronically to this posting will be used for the review and the consideration of this vacancy.

If you are a Veteran, you may be eligible to receive Veteran’s Preference Points on a passing examination score, by submitting proof of eligibility to the Department of Human Resources, such as a copy of your DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves) no later than the closing date on November 17, 2018.

Please attach a list of three professional references.

For fullest consideration, the above-mentioned requirements must be submitted no later than November 17, 2018.

We appreciate your interest in employment at Governors State University.

Governors State University
1 University Parkway
University Park, IL 60484
Phone: 708.534.4100
Fax: 708.534.1642
GSU-HR@govst.edu
 

Senior Library Specialist (Interlibrary Loan) - Governors State University

Thursday, November 8, 2018 - 9:38am

This position works as a member of the University Library—Public Services team, whose function is to facilitate access to the library’s resources and services. The primary responsibility of this position is to manage all aspects of the Interlibrary Loan service of the department. This includes hiring, training, supervising and evaluating ILL staff members, including student workers, in order to provide GSU Library borrowers with access to resources of external library collections and sharing GSU Library resources with external borrowers.

The minimum hourly rate is $15.80.

http://employment.govst.edu/postings/3317

Closing Date--11/17/2018

All Civil Service positions at Governors State University require an exam. The exam type for this position is a Credentials Assessment. Applicants are not required to report in person for this exam. You will receive your examination score via e-mail within 2 weeks after the closing date.

This position requires Illinois residency within 180 days of the hire date.

Credentials Assessment Exam Scoring Information:

In order to be considered for this position, applicants are required to provide documentation that verifies that the minimum qualifications of this Civil Service position have been met. The required documents that are submitted in the online application (cover letter, résumé, and college transcripts, which show the conferred graduation date and earned degree), as well as any included other/optional documents will be reviewed and/or used in the scoring of the Credentials Assessment. These documents must be uploaded prior to the position closing date.

When completing your online application, please be sure to provide detailed information about your work experience, including dates of employment, applicable full-time and part-time employment, and specific duties and responsibilities.

Transcripts/Licenses/Certifications MUST be uploaded electronically to your online application. Due to the high volume of applications received, only college transcripts submitted/attached electronically to this posting will be used for the review and the consideration of this vacancy.

If you are a Veteran, you may be eligible to receive Veteran’s Preference Points on a passing examination score, by submitting proof of eligibility to the Department of Human Resources, such as a copy of your DD214/DD215 form (Department of Defense), NGB22 form (National Guard), or Discharge Orders or DD256 Discharge Certificate (Reserves) no later than the closing date on November 17, 2018.

Please attach a list of three professional references.

For fullest consideration, the above-mentioned requirements must be submitted no later than November 17, 2018.

We appreciate your interest in employment at Governors State University.

Governors State University
1 University Parkway
University Park, IL 60484
Phone: 708.534.4100
Fax: 708.534.1642
GSU-HR@govst.edu

Librarian - Resurrection University

Thursday, November 8, 2018 - 9:22am

The Librarian performs daily technical and/or clerical library functions to meet the information needs of library users. Has full responsibility for obtaining needed materials not owned by the library at user’s request. Provides initial assistance and direction to library users and refers to Director or other possible sources as appropriate. Oversees the library and oversees the work of the Library Student Workers in the Director’s absence.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Assists university personnel in finding information in the library.
  • Responds to telephone, in-person, or electronic requests for information as appropriate.
  • Assists users with library equipment use:  computers, printers, scanners, and photocopiers.
  • Refers questions/users to Director when appropriate.
  • Processes and delivers library requests to requestor in a timely manner.
  • Performs circulation functions: checking out materials and understanding specific collection policies within the library.
  • Maintains catalog accuracy and order of all library materials under Director’s supervision.
  • Submits and tracks claims for items not returned at the end of every term.
  • Monitors all course reserve materials, ensuring that they are present and made available for all required courses.
  • May perform cataloging functions: labeling, typing, etc. tasks in processing of new materials. 
  • Supervises and allocates daily work of Library Student Workers.
  • Monitors available supplies and places orders in a timely fashion.
  • Works on collection development by ordering new materials and researching potential resources.

QUALIFICATIONS 

  • ALA Accredited Master’s Degree in Library and Information Science required.
  • 1-3 years library experience with face-to-face service functions preferred.  
  • Familiar with interlibrary loan procedures, state policies, and copyright laws.
  • Must be able to meet shifting deadlines and manage changing priorities with professional, courteous demeanor.
  • Preferred experience information management systems (Docline and OCLC WorldShare), internet, and generic office hardware.
  • Familiar with EBSCO and Ovid database formats and medical terminology.

To Apply:

https://recruiting.myapps.paychex.com/appone/MainInfoReq.asp?R_ID=2219848

Resurrection University   1431 N. Claremont Ave   Chicago, IL  60622
 

CARLI Annual Meeting Presentations and PDF's Now Online

Tuesday, November 6, 2018 - 11:47am

Thank you to all of the staff at our member libraries who were able to travel to Champaign for the CARLI Annual Meeting on Friday, November 2. 
 
The presentations and pdf files from the meeting, including the CARLI Annual Report, CARLI Counts information and application as well as the I-Share Next Update, and Committee Projects and Task Force Reports, are now linked from the agenda.

If you have any questions or comments, please email CARLI Support.
 

Technical Services Committee Meeting

Tuesday, November 6, 2018 - 11:22am

Connection information: 

Join by phone
+1 217 332 6338  
+1 312 994 8410 
+1 888 983 3631   

Conference ID:
19204594 

Adobe Connect
http://webjunctionillinois.adobeconnect.com/technicalservicescommittee/

Technical Services Committee Meeting

Tuesday, November 6, 2018 - 11:20am

Connection information: 

Join by phone
+1 217 332 6338  
+1 312 994 8410 
+1 888 983 3631   

Conference ID:
19204594 

Adobe Connect
http://webjunctionillinois.adobeconnect.com/technicalservicescommittee/

Technical Services Committee Meeting

Tuesday, November 6, 2018 - 11:17am

Connection information: 

Join by phone
+1 217 332 6338  
+1 312 994 8410 
+1 888 983 3631   

Conference ID:
19204594 

Adobe Connect
http://webjunctionillinois.adobeconnect.com/technicalservicescommittee/

Technical Services Committee Meeting

Tuesday, November 6, 2018 - 10:24am

Connection information: 

Join by phone
+1 217 332 6338  
+1 312 994 8410 
+1 888 983 3631   

Conference ID:
19204594 

Adobe Connect
http://webjunctionillinois.adobeconnect.com/technicalservicescommittee/

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