Related product OpenAthens


CARLI has purchased OpenAthens from EBSCO for Governing Member libraries through June 30, 2023 to assist libraries in establishing single sign-on service for Alma, Primo VE and electronic resources. There will be no charges assessed to members using Open Athens until after this initial three-year period. 

CARLI member libraries that wish to continue to subscribe to OpenAthens directly for FY24 (July 1, 2023  -June 30, 2024) will need to choose that option in the CARLI Selection System during the spring 2023 cycle. For more information on how to do this, see OpenAthens options in the CARLI Selection System.

On January 13, 2023, all Governing Directors and OpenAthens Contacts were sent pricing for FY24 and FY25 should their institution choose to continue using OpenAthens.  If your institution needs this pricing information again, please contact to request it.

Planning for the Future of OpenAthens information sessions - Held 1/31/2023 and 2/1/2023 - Slides

 (22 min)

Adler University
Aurora University
Black Hawk College
Blackburn College
Carl Sandburg College
Catholic Theological Union
Chicago State University
Chicago Theological Seminary
City Colleges of Chicago
College of DuPage
College of Lake County
Columbia College Chicago
Danville Area Community College
DePaul University
Dominican University
East-West University
Eastern Illinois University
Elgin Community College
Elmhurst University
Erikson Institute
Eureka College
Governors State University
Greenville College
Harper College
Heartland Community College
Highland Community College
Illinois Central College
Illinois College of Optometry
Illinois Eastern Community Colleges
Illinois Math and Science Academy
Illinois State Library
Illinois State University
Illinois Valley Community College
Illinois Wesleyan University
JKM Library Trust
John A. Logan College
Joliet Junior College
Judson University
Kankakee Community College
Kaskaskia College
Kishwaukee College
Knox College
Lake Forest College
Lake Land College
Lakeview College of Nursing
Lewis and Clark Community College
Lewis University
Lincoln Christian University
Lincoln Land Community College
Loyola University Chicago
McHenry County College
McKendree University
Meadville-Lombard Theological Seminary
Methodist College
Millikin University
Monmouth College
Moody Bible Institute
Moraine Valley Community College
Morton College
Newberry Library
North Central College
North Park University
Northeastern Illinois University
Northern Seminary
Oakton College
Olivet Nazarene University
Parkland College
Prairie State College
Principia College
Quincy University
Rend Lake College
Richland Community College
Rock Valley College
Rockford University
Roosevelt University
Rush University
Saint Augustine College
Saint Francis Medical Center College of Nursing
Saint Xavier University
Sauk Valley Community College
School of the Art Institute of Chicago
Shawnee Community College
Southeastern Illinois College
Southern Illinois University Edwardsville
Southern Illinois University School of Medicine
Southwestern Illinois College
Spertus Institute of Jewish Studies
Spoon River College
Trinity International University
Triton College
University of Illinois at Chicago
University of Illinois at Springfield
VanderCook College of Music
Wheaton College

CARLI libraries that will be implementing Open Athens will need to complete questionnaires for EBSCO. You may opt to use OpenAthens only for Alma and PrimoVE or for Alma and PrimoVE and your licensed e-resources. The Phase 1 questionnaire is for Alma and Primo VE (only), the Phase 2 questionnaire covers using OpenAthens for e-resources.

Phase 1 questionnaire –  This form covers setting up Open Athens for Alma and Primo VE (only). Submitting this questionnaire will prompt EBSCO’s Implementation team to reach out to your library to begin your implementation.

Phase 1 questionnaire as a PDF file (for your review only, please complete the online form above to begin your Phase 1 implementation.

Phase 2 questionnaire This form covers setting up Open Athens for your electronic resources. This work will be typically be completed after Phase 1 is finished unless other scheduling arrangements are made between the library, CARLI, and EBSCO.

Phase 2 questionnaire as a PDF file (for your review only, please complete the online form above to begin your Phase 2 implementation.

OpenAthens Resources and Documentation

CARLI member libraries can submit a support request for help with OpenAthens through the EBSCO Connect portal.  If you do not have an EBSCO Connect account, you can request one on the left of the login page.

OpenAthens Onboarding Guide, a "users’ manual" for the implementation process and beyond. Reference this guide for the step-by-step setup process, information you will need to gather, tips for communicating changes to library stakeholders, and much more.

FAQs for IT, a doc that’s designed to answer initial questions from IT regarding IdP connection and beyond

Communication to library patrons, to help identify ways to market the upcoming transition to faculty, staff, and students

OpenAthens Security Guide

Security and Privacy FAQs

IP proxy and OpenAthens: a comparison

Types of accounts used in OpenAthens; see also creating personal accounts, access accounts within OpenAthens

OpenAthens usage reports

About usage reports and privacy

The library's control over attribute release

CARLI documentation on How to configure OpenAthens as a Proxy Redirector in Alma

Open Athens Health Check document from EBSCO (NEW 6/28/2022)

OpenAthens new password policy FAQ (NEW 8/8/2022) - OpenAthens is strengthening password requirements over the second half of 2022. Beginning August 15, 2022, users will be required to have passwords with at least 10 characters and must meet a minimum complexity level.

OpenAthens Training Materials

Recording of the OpenAthens Administration Training by EBSCO's Jaime Barrilleaux on 11/9/2022 - Passcode:  m3aL5W.A (NEW 11/11/2022)

Recording of OpenAthens Administration Training by EBSCO's Jaime Barrilleaux on 11/29/2022 - Passcode: F4q2cg6? (NEW 11/30/2022)

Do-it-Yourself Health Check for OpenAthens E-Learning Course (NEW 7/26/2022) - This 31-minute video course from the EBSCO training team walks you through the key maintenance areas step-by-step and provides a checklist to guide you.  Sign in with your EBSCO Connect account to get started, or request a free account from EBSCO, if needed.

OpenAthens Virtual Learning Environment - Created by OpenAthens staff, sign in with your OpenAthens admin credentials to view a selection of self-paced courses that will help you learn how to use the features and functions of OpenAthens

EBSCO Academy - Training videos, articles, and upcoming classes about OpenAthens (and other EBSCO products/services).

About OpenAthens


EBSCO OpenAthens Webinar

 (1hr 9 min)

Overview of OpenAthens

 February 19, 2021 (1hr 0 min 24sec)

Kickoff webinar, January 29, 2020:

Webinar recording (41min 2sec)
(Please note that due to a WebEx technical problem, the live webinar recording was not usable. This is a re-recording of the same presentation, but without the participant questions.)

Webinar slides (PDF)

Phase 2 webinar, April 15, 2020

Webinar recording (1hr 27min 37sec)

Webinar slides (PDF)