System Status

All Systems ActiveAll Systems Active: No current issues

VuFind Outage, Saturday, Jan 31

Monday, February 2, 2015 - 10:28am

On Saturday, January 31st, at 11:53 AM we received reports of VuFind not responding. CARLI System Services staff investigated the problem and determined that it was due to one of VuFind's services exhausting its memory resources. More memory was added and VuFind returned to normal operation by 3:30 PM.

Todd Pavlik

RESOLVED: ILDS label problems when using Internet Explorer

Thursday, February 13, 2014 - 8:41am

The issue with Internet Explorer has been resolved. Users should now be able to create labels on the ILDS website when using the Internet Explorer browser.

Description of the problem that has been resolved: A problem creating ILDS labels when using Internet Explorer.  If you experience problems with the ILDS website, please try using Firefox or another browser to create labels.  CARLI staff are investigating the problem.

SSL Certificate Expiration - Update

Tuesday, January 21, 2014 - 8:42am

As of 10:00 pm on Tuesday, January 21, the SSL Certificate has been renewed and users should no longer see an "expired certificate" warning when accessing online catalogs.

Network Maintenance

Thursday, November 7, 2013 - 9:35am

Planned network maintenance may cause intermittent outages for all CARLI services from midnight until 10AM Sunday morning.

RESOLVED: November 7, 2013: WebVoyage offline and problems working in Voyager clients

Thursday, November 7, 2013 - 7:57am

As of 9:15am, CARLI Staff rebooted the Voyager server and all systems should be back online and working properly.

WebVoyage stopped responding at approximately 5:00am on Thursday, November 7, 2013.  Voyager server usage has been unusually high and, in addition to affecting WebVoyage, libraries may also experience problems logging into or working in the Voyager clients.  CARLI Staff are aware of this issue and are working to resolve it.

I-Share Voyager offline October 2, 2013, midnight-6am

Tuesday, October 1, 2013 - 1:38pm

The CARLI Voyager system, I-Share, will be taken offline for all libraries from midnight until 6am Wednesday, October 2, to apply an emergency fix to a database index. During the outage VuFind will be available for searching the local and union catalogs, but VuFind will not be able to display item status information, nor will it support access to patron account records or the placing of requests.
During the outage Voyager staff client access will be limited to the Offline Backup function of the circulation client only. CARLI’s batch jobs that run circulation notices and the Voyager request promotion service will not run tonight; those data will be picked up in the batch run the following night. Other services such as SFX and discovery services that query Voyager will also be affected by this outage.
While we have successfully applied the fix on our test server, there is a slight risk that our work tonight may fail to resolve the problem. If that is the case, downtime may extend into the day on Wednesday. Please watch your email and the System Status News for the latest information and as always, if you have questions or experience any system problems not listed in our announcements, .

VuFind Problems on Monday 9/9/2013

Tuesday, September 10, 2013 - 10:58am

Yesterday between 12:06pm and 12:40pmVuFind received many thousand requests for the same search from the same IP address.  That amount of traffic severely impacted VuFind performance.  We have contacted the institution that owns the IP address to find out what happened and to prevent it from happening again.

Production Voyager Outage

Friday, June 14, 2013 - 2:55pm

All Production Voyager services (including VuFind and Classic WebVoyage) will be offline Friday, June 21st at 5pm through Sunday night, June 23rd. The Reports Server will be available throughout the weekend with data as of 5pm on Friday, June 21st. The Reports Server will be current again when all Voyager services come back online on Sunday night, June 23rd, and will continue to be updated normally after that.