Electronic Collections & Library's Customer and Location IDs
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Electronic Collections & Library's Customer and Location IDs

Last updated May 11, 2026.

Setting Customer ID or Location ID in Alma Electronic Collections

In Alma, e-collections from some vendors require that you input additional information specific to your institution, like Location ID or Customer ID, in the Full Text Service.  For example:

  • Gale products may require the Location ID
  • ProQuest Ebook Central requires the Customer ID. (Please note, some libraries have different customer IDs for Ebook Central and for other ProQuest products.)
  • Some EBSCOhost e-collections require the Customer ID and OPID; please see Alma, Primo VE, and the Dec. 2021 EBSCOhost Parser Changes for more information on EBSCOhost.
  • List of e-collections requiring such IDs on "Managing Electronic Resources" see section "Library-Specific Parameters Table".

You will need to look up the Electronic Collection that requires additional ID information and input it into the Full Text Service.

1. Click on "Edit Collection"

Screenshot of an Electronic Collection in Alma under the Institution Zone tab. The Edit Collection button is outlined in a red rectangle.

2. Click on “Additional” tab

Screenshot of the Electronic Collection Editor in Alma. The Additional tab is outlined in red rectangle.

3. Scroll down to services. Click on the "More Actions"/ellipsis at the end of the row and click on Edit.

Screenshot of Alma Services. The more actions menu is in view as a pop up and is outlined in a red rectangle.

4. Click on the "Linking" Tab in the Electronic Service Editor

Screenshot of Alma Electronic Service Editor. The Linking Tab is outlined in a red rectangle.

 5. Scroll down to “Linking Parser Parameters”:

For Gale Products input your location id (LOC_ID) in the appropriate box. 

Screenshot of Alma Linking Parser Parameters where the Parameter and its value field are in view.

For ProQuest Ebook Central input your Customer id (CUST_ID).

Screenshot of Alma Linking Parser Parameters where the Parameter and its value field are in view.

6. Click "Save" in upper right corner of screen to save the change:

Screenshot of the Save button in Alma.

Wait about 15 minutes. Log out of Primo VE and log back in. Test to see if the link will connect. If you already had a record or citation open in your browser before making the change, reload the page or redo the search in Primo VE before testing. You may also find opening a fresh web browser window in "private" or "incognito" mode will prompt a full refresh of the Primo VE search and results.