CARLI Webinar- Improvements in I-Share Requesting- Fixing frustrations

1. Have your patrons reported frustration when they place an I-Share request for an item, only to have the request immediately cancelled as “Failed to locate potential suppliers”?
2. Have your patrons reported confusion at being unable to request a physical copy of a resource from I-Share when your library owns an electronic copy?

If your library can answer yes to either of these questions, please review the recording from this presentation, where we discussed the cause of these issues, and new options for remediating these situations!

Companion website where recording is posted:

Primo VE: I-Share Resource Sharing Requesting "Availability" Options