PDA Series: The Happy Place: Creating Positive Library Spaces Using Emotional Intelligence

Presented by Brandy Hamilton and Rita Bhattacharyya (Wake County Public Library)

Employee engagement can be challenging. In this fun and interactive workshop, participants will learn how to engage staff in meaningful ways while creating a culture of positivity and respect. Based on real life situations and years of communicating and working with staff, managers from Wake County will explore the key factors they discovered that contribute to a happy work environment. Participants will have an opportunity to share ideas that have worked in their organizations. 

Brandy Hamilton is currently a Regional Library Manager within the Wake County Public Libraries system, in the greater Raleigh Area. She holds a BA in English and an MLIS from the University of South Carolina. She has more than 18 years of library and management experience. Brandy has been active in the North Carolina Library Association for 18 years, holding a variety of positions. She is the current Chair for the Leadership, Administration, and Management Section of the association. 

Rita Bhattacharyya is the Adult Services Department Manager within the Wake County Library System, located in the greater Raleigh area. She holds a BS in Social Work from Texas Tech University and a MLIS from the University of North Carolina at Chapel Hill. Rita began her career as a youth services librarian and transitioned to adult services in 2014. Her professional interests are making sure that the library system provides exceptional service to all areas of the population.

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Sponsored by ASERL