Access Services Assistant - Wheaton College

This position is responsible for opening the library, interlibrary loan lending of Buswell Library's materials to other libraries, and the routine oversight of daytime weekday circulation desk functions and stacks maintenance. The Access Services Assistant reports to the Circulation Services Supervisor. The Access Services Assistant supervises student workers.

Duties and Responsibilities

  • Opens the library building every weekday.
  • Processes interlibrary loan requests for physical items and digital files in library software systems
  • Manages interlibrary loan lending workflow tasks.
  • Communicates with borrowing libraries regarding overdues, renewals, and related matters; identifies unreturned items requiring billing.
  • Trains and supervises student employees
  • Oversees stack maintenance activities.
  • Assists library users and answers routine patron queries.
  • Assists in processing course reserve materials.
  • Assists in other circulation activities as needed.

This job description is intended to represent key areas of responsibilities; specific assignments may vary from time to time, and other duties may be assigned.


  • Bachelor's degree preferred or four years of customer related or detail-oriented work experience
  • Prior library experience preferred
  • Familiarity with I-Share, Alma, PrimoVE, ILLiad and/or OCLC ILL a plus
  • High accuracy with details, data, and workflow procedures
  • Valid driver's license required

Physical Requirements

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 20 pounds, to push or pull wheeled carts loaded with books, and to correctly distinguish letters and numbers printed on physical books and labels.

FLSA Status - Non Exempt

As a Christ-centered community, Wheaton College faculty and staff must affirm the College's Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton's Community Covenant, modeling these commitments for the Christian formation of our students. Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice and unity.

Expiration date for the job posting - May 13th 2022, or until filled


For more information or to apply, please visit the Wheaton College Careers page.