Access Services Assistant - Wheaton College

Wheaton College Library is seeking someone with leadership and organizational skills to join the Access Services team to train and supervise student employees in delivering excellent customer service and supporting access to library resources.

Responsibilities:

Responsible to the Access Services Supervisor for training and supervising student employees with daily circulation tasks, overseeing stacks maintenance, providing customer service, and assisting with interlibrary loan. This is a full-time position and pays $20-$21/hr.

Duties:

• Trains and supervises student employees in daily tasks
• Provides customer service by assisting library users, answering routine questions, and staffing the Circulation Desk as needed
• Runs prebuilt reports in the library management system
• Assists Interlibrary Loan Coordinator with interlibrary loan as needed
• Operates cash register and credit card terminal and reports sales transactions
• Assists with library study space reservations
• Responsible for opening the building on weekdays
• May work evenings or Saturdays on occasion
• Perform other duties as assigned

This job description is intended to represent key areas of responsibilities. Specific assignments may vary from time to time, and other duties may be assigned.

Qualifications:

• Bachelor’s degree preferred
• Prior library experience preferred
• Willingness to learn library software systems
• High accuracy with details
• Valid driver’s license required

Physical Requirements

The employee is regularly required to sit, talk, or hear; frequently required to use repetitive hand motion, handle or feel, and to stand, walk, reach, bend or lift up to 40 pounds, to push or pull wheeled carts loaded with books, and to correctly distinguish letters and numbers printed on physical books and labels.

FLSA Status – Non Exempt

As a Christ-centered community, Wheaton College faculty and staff must affirm the College’s Statement of Faith as expressing their own theological convictions and agree to live by the moral standards in Wheaton’s Community Covenant, modeling these commitments for the Christian formation of our students. Wheaton College faculty and staff also support the Christ-Centered Diversity Commitment which highlights our desire to treat all individuals as equal image-bearers of Jesus Christ through diversity, inclusion, justice and unity.