Patron requests in Alma: A summary presentation on what we've learned

Patron requests in Alma: A summary presentation on what we've learned

Primary tabs

Tuesday, March 16, 2021 - 10:00am to 11:30am

Please join us Tuesday, March 16th from 10-11:30am for a session on “Patron requests in Alma: A summary presentation on what we've learned”

During this session, we will plan to review:

  • The lifecycle of a local and an I-Share/AFN request in Alma, for both the patron and library staff
  • Daily workflows for processing patron requests
  • Primo VE and patron requests
  • Request maintenance tasks
  • Basics of Alma configuration for patron requests
  • Troubleshooting the more common request issues
  • Current known issues

This session will NOT cover:

  • Digitization or Booking requests
  • Alma Analytics for patron requests
  • Integrations with ILLiad, Tipasa, or other outside I-Share ILL systems

Register using tab at the top of the page.
Zoom connection details will be emailed to registrants on Monday, March 15.

This session will be recorded for posting to the CARLI website.

Please send any questions to