Public Services Committee Meeting: January 15, 2020

Zoom / Conference Call

Members attending: Caitlin Archer-Helke (Saint Xavier University), Krista Bowers Sharpe (Western Illinois University), Aaron Harwig, co-chair (College of DuPage), Cynthia Kremer (Joliet Junior College), Nestor Osorio, co-chair (Northern Illinois University), Elizabeth Sterner (Governors State University), Lesley Wolfgang (Saint John's College of Nursing)

Member absent: Chad Kahl (Illinois State University)

CARLI Staff attending: Elizabeth Clarage, Denise Green


  • December minutes were approved with edits.
  • The Literature Review and Research for Implementing Primo VE subgroup was disbanded and members moved to other groups.

Tasks Assigned

  • Minutes taken by Cynthia Kremer.
  • Members continue working in subgroups.
  • Watch Primo VE training videos if you have not already done so.
  • Elizabeth will send email to Creating User Guides and Tutorials subgroup.


  • Member Announcements:
    • ISU Dean interviews are in progress.
    • NIU has an Associate Dean for Collection Management position open.
  • CARLI Announcements:
    • Reina has resigned from the committee.
    • Workshops:
      • Still spots left for Alma Workshops at the following locations:
        • Monmouth College
        • Parkland College
        • Lewis and Clark Community College
        • Heartland Community College
      • The workshop at Harper College is full.
      • CARLI is reimbursing if the travel is more than 30 miles.
    • Webinars: Instruction Committee is planning a webinar on April 1st, "Cut the CRAAP: Fresh Takes on Evaluating Information." Send in a proposal by Feb. 11th.
    • Open Office Hours (on Thursdays):
      • Tomorrow: Cleaning up fees and fines for patrons (Remove fees so you can have a fresher start in Alma.)    
    • Future office hours topics:
      • Reviewing workflows at bindery, display case, etc.
      • More information on Primo VE.
    • Reminder to watch the training sessions for Primo VE.
    • November 14th Office Hours had the first look at Primo VE.
    • In Primo VE, there is a category called “everything” – besides searching local catalog, will be searching any of the activated indexing tool, e.g. JSTOR, Gale…
    • A more complete version of Primo VE will be done in February and we will look at the Central Discovery Index then.
    • Alma/Primo VE has monthly updates.


  • Annual Project - Subgroup Updates:
    • In-Person Meeting/Program
      • Possible dates: March 16–April 7 at Joliet Junior College. The group will invite subgroups to present.
      • Event details need to be formed up soon.
      • Need people for the in-person training group. Lesley and Caitlin are interested.
    • Literature Review and Research for Implementing Primo VE
      • The group was disbanded and members moved to other groups. The Instruction Committee agreed to this decision.
    • User Guides/Tutorials
      • Used the categorize guides based on the categories on the Alma.
      • Email is ready to go so Elizabeth & Denise will send out box note when ready. They will be ready to present at the event.  
      • Next meeting is Wed Jan. 22nd from 11:00 to noon.
    • User Experience/Usability (now including Customizing Primo VE groups)
      • Next meeting is Friday, January 24th.
      • Elizabeth shared that the staff liaison from the Resource Sharing Committee noted that it is interested in working with this subgroup.
  • Members that have Alma certification:
    • Caitlin Archer-Helke: Certified in Alma and is working on Primo VE certification.
    • Krista Bowers Sharpe: Certified for Primo VE.
  • Information on members of subcommittees:
    • Creating User Guides and Tutorials
      • Meets: 4th Wednesday, 11-Noon (Connection Information: URL removed)
      • Members: Krista Bowers Sharpe, Amy Hall, Molly Mansfield, Christina Norton, Nestor Osorio, Dee Anna Phares, Elizabeth Sterner
    • In-Person Meeting Planning
      • Meets: 1st Wednesday, 11-Noon (Connection Information: URL removed)
      • Additional meeting: 1/17 Noon-1pm (Connection Information: URL removed)
      • Members: Caitlin Archer-Helke, Aaron Harwig, Cynthia Kremer, Molly Mansfield, Lesley Wolfgang
    • User Experience and Usability (now includes Customizing Primo VE Interface)
      • Meets: 4th Friday 1-2 pm (connection information: URL removed)
      • Members: Aaron Harwig, Chad Kahl, Christina Norton, Molly Mansfield, Marielle McNeal, Nestor Osorio, Elizabeth Sterner, Krista Bowers Sharpe

Next Meeting Dates and Deadlines

Next meeting date Wednesday, Feb 19, 2020 at 10:00am. The connection information is