I-Share | News

WebVoyage Timeout Interval Doubled
10/05/06

One of the loudest and clearest messages the former ILCSO WebVoyage Usability Study Task Force heard from users was that the existing five minute timeout interval in the public catalog was too short.

During summer 2006 CARLI was able to purchase and install a significant increase in server memory and now, after cautious testing, the timeout interval in all I-Share library catalogs has now been doubled, to ten minutes. We hope this will be welcome news to you and your users.

A catalog session can of course last much longer than ten minutes if it is active. The timeout occurs only when the session has been idle, from the server's point of view, for ten minutes. A "live" WebVoyage session (even one that is no longer "active" from the user's point of view, because the user has pointed her browser elsewhere or has walked away from her workstation) consumes finite shared system resources. An idle session in one place makes resources unavailable to a user in another place. With the increased available memory, however, I-Share can now support the additional idle sessions that the longer timeout interval will create.

If you have questions, please contact the CARLI Office.

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