PT Evening Supervisor, Access Services Desk - DePaul University

Under the immediate supervision of the Loop Library Coordinator, the Access Services Supervisor provides circulation services to students, faculty, staff and other Library users at the University Library's Loop location. The Access Services Supervisor helps supervise weekday evening services and student staff per an assigned schedule, currently Monday through Thursday 5pm-9pm. The Access Services Supervisor provides supplemental support in workflow of areas of circulation services, such as course reserves and interlibrary loan, as needed.

The Access Services Supervisor works in a highly supportive, collegial culture that encourages active participation in meaningful and valuable skills training and professional development. This includes training workshops, committee memberships, and engagement in programs that support the Library’s mission and its Inclusion, Diversity, Equity and Access goals, while building connections and partnerships across DePaul’s wider academic and user community.

What You'll Do:

• Provides direct circulation services to students, faculty, and other Library users including providing general directional assistance; borrowing, renewal, and return of library materials and loanable technology; processing local, consortial, and interlibrary loan requests; processing course reserves materials; assistance with use of reproduction equipment (e.g., photocopiers, printers, and scanners); stack maintenance; and assistance with room reservations within the Library. 
• Responsible for the supervision of weekday and/or evening library access services and student staff on duty per an assigned schedule. This includes being knowledgeable of access services policies and procedures and communicating this information to library patrons as necessary. 
• Assists the Loop Library Coordinator in the onboarding, training, and supervision of new student staff. 
• Performs library opening and/or closing procedures. 
• Responsible for reporting out any operations, facility, or staff issues to the Loop Library Coordinator at the end of each shift. 
• Directly supervises one student assistant at a time while scheduled at the Access Services Desk. 

What You'll Need:

Required:

• Associate's Degree or equivalent experience 
• Experience providing customer service 

Preferred:

• Previous library experience  
• Supervisory experience 
• General administrative experience
• Proficiency in basic computer skills (email, Microsoft Office Suite, Google Workspace) required.
• Experience with Alma or other integrated library systems (ILS) preferred.
• Excellent verbal and written communication skills.
• Ability to work independently and with a high level of accuracy.
• Demonstrated ability to communicate and effectively interact with people across cultural identities and foster an inclusive, equitable, and welcoming environment required.

This position will be based primarily at DePaul’s Loop Campus Library, located  in downtown Chicago at 1 E Jackson Blvd.  

The position may require occasional travel to DePaul’s Lincoln Park campus.

There are currently three part-time supervisor positions, each scheduled 14-20 hours during assigned weekday morning, weekday afternoon, and/or weekday evening shifts through the academic year. This position is assigned Monday through Thursday 5pm-9pm, but may be subject to change based on staffing and hours. Reduced hours may occur during summer and intersessions between academic quarters. 

For consideration, please submit a resume and cover letter HERE.