Mansueto Circulation Evening and Weekend Supervisor (Part Time) - University of Chicago

As a center of intense intellectual inquiry, the University of Chicago Library aspires to be the most dynamic research and learning environment in the world, supporting the University’s commitment to research and teaching and to using its intellectual resources to help solve the world’s problems. Even as we continue to focus on building and preserving our renowned collections, the Library is assuming new roles that are vital to research, innovation, and learning at the University. In the process, we are leveraging the deep expertise of Library staff, developing services that support new avenues of research, and expanding access to and preservation of scholarly resources in ways that advance the goals of the University community and the needs of the next generation of scholars.

Job Summary

This position oversees the lending, re-shelving, withdrawal, and auditing of materials from Mansueto Library, as well as retrieval and scanning of Mansueto materials for document delivery and scan on demand services, and assisting interlibrary loan in filling requests. This person is also responsible for answering patron questions relating to Mansueto and serving as a resource for other questions relating to other Library services. During their shift, this person is the supervisor in charge of the Mansueto Library, oversees building security, and enforces policies for maintaining a scholarly environment in the Grand Reading Room.

Responsibilities

• Performs all circulation desk responsibilities as needed including auditing storing, scans, picks, and withdrawal of items.
• Processes items through the Automated Storage and Retrieval System (ASRS), completing basic troubleshooting of mechanical and software issues when they arise.
• Enforces policies for maintaining a scholarly environment in the Grand Reading Room.
• Prepares and fulfills scan & deliver and ILL scanning requests.
• Attends to patrons with special problems or complaints; attempts to resolve these problems as appropriate or refers patrons’ concerns to the Head of Mansueto Circulation.
• Provides supervisory coverage for Regenstein Circulation on an as needed basis due to staffing absences/vacancies.
• Answers inquiries concerning overdue books, recalls, reserve problems, and fines in person, over the phone, and via online ticketing.
• Opens or closes the building. Handles general inquires relating to building and security while on duty. Provides initial response to emergencies.
• Responsible for answering patron questions related to Access Services and serves as a resource for other questions related to other Library services.
• Distributes work to and monitors the work done for Student Counter Attendants; troubleshoots equipment as needed.
• Performs other related work as needed.

Minimum Qualifications

Education:

• Minimum requirements include vocational training, apprenticeships or the equivalent experience in related field (not typically required to have a four-year degree).

Work Experience:

• Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Preferred Qualifications

Education:

• Bachelor’s degree.

Experience:

• Work experience in a library or equivalent environment.
• Previous experience directing or supervising the work of others.
• Significant customer service experience.
• Experience with MS Office, email, and internet work applications.

Preferred Competencies

• Ability to both give and receive direction, to work independently and cooperatively as part of a diverse team.
• Ability to serve patrons and enforce library policies with clarity, consistency, patience, and tact.
• Ability to effectively manage staff and projects in accordance with departmental priorities.
• Ability to identify, respond to, and refer problems while exercising discretion and sound judgment.
• Ability to communicate clearly and professionally in oral and written English.
• Willingness to operate and troubleshoot heavy machinery.

Working Conditions

The scheduled hours for this position during the regular academic year are: Thursday (8:00 pm – 12:00 am), Friday (3:00 pm – 11:00 pm), Saturday (3:00 pm – 11:00 pm), and Sunday (8:00 pm – 12:00 am). Hours are subject to change during interim periods and based on Library needs. This position covers all circulation shifts as assigned. Responsible for occasionally flexing the work schedule to cover other shifts as necessary in case of illness, vacation, or absences of other supervisors.

Office environment.

• Stockroom or warehouse environment.
• Ability to bend, crouch, or stoop.
• Ability to carry or lifts loads of 25 to 49 lbs.
• Ability to push/pull objects of 50 to 99 lbs.
• Ability to climb ladders/scaffolds and maintain balance at heights of up to 2 stories.
• Ability to work safely with heavy machinery.
• Ability to feel, including perceiving size, shape, temperature, or texture.
• Ability to hear, including making fine discriminations in sound.
• Ability to see, including color, depth perception, or clarity.
• Ability to sit for 2 hours to 4 hours.
• Ability to stand for 4 hours or more.
• Ability to use computers extensively for 4 hours or more.
• Ability to operate equipment necessary to perform job.
• Ability to tolerate confined spaces.
• Effective audio-visual discrimination and perception.
• Ability to Use Standard Work Station Equipment.
• Ability to Use Standard Office Equipment.

Application Documents

• Resume (required)
• Cover Letter (required)

When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

To Apply

To apply for this position, external candidates must submit their profile and any other required materials through https://uchicago.wd5.myworkdayjobs.com/External. Internal candidates must apply by logging into Workday using their CNet ID and password; for more information, please see How to Apply for a UChicago Job (Current Employee) QRG. Resumes sent via mail, fax, or email will not be considered. For more information, please see https://www.uchicago.edu/careers/.

The University of Chicago is an Affirmative Action/Equal Opportunity/Disabled/Veterans Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

Job seekers in need of a reasonable accommodation to complete the application process should contact University Shared Services via the Applicant Inquiry Form or 773-702-5800.

Email: libraryhr@uchicago.edu

Phone: 773-702-8755

Office Hours: 8:30 a.m. - 5:00 p.m. Monday through Friday

Room 210
The Joseph Regenstein Library
1100 East 57th Street
Chicago IL, 60637

Requisition Number: JR18121
Division / Dept. / Unit: Library C & A - Access Serv - Coll Mgmt & Circ - Mansueto
Reports to: Head of Mansueto Circulation & ASRS Operations
Work Schedule: 22.5 hours per week