Library Assistant I - Harper College

We are Harper College…the college in your community. The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago. Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs. 

QUALIFICATIONS 

Minimum Acceptable Qualifications: 

Education: LTA Certificate or Associate’s degree required. 
Experience: One year library circulation experience preferred and customer service experience required. Proficiency in Microsoft Word & Power Point required. 

JOB DESCRIPTION 

Characteristic Duties: 

• Responsible for opening and closing the library. 
• Assists students and employees with locating, requesting, and processing materials from other institutions. 
• Helps implement procedures and support services for the Semester Loan Technology Program. 
• Provides virtual library support through live chat and ticket queues. 
• Creates, schedules, and maintains virtual study rooms for students. 
• Assists with updating library website and creating content for social media. 
• Registers students, staff, and community borrowers and updates borrowing status of patrons. 
• Checks materials and technology in and out. 
• Collects fines and fees for lost, damaged, and overdue materials. 
• Receives, processes, and helps maintain reserve materials for faculty. 
• Provides information to patrons in person, online, and by telephone, and makes necessary referrals; assists patrons as needed. 
• Assists with library programming and events. 
• Maintains stacks and general physical space of the library.  
• Inspects damaged materials and refers them to appropriate department for repair or replacement. 
• Troubleshoots copiers, printers, DVD players, microform reader/printers, computers, print stations and book-scanning stations. 
• Monitors and manages group study room use.  
• Assists with library marketing initiatives, including helping to create displays.  
• Assists in directing the day-to-day activities of student aides.
• Processes materials borrowed and lent through ISHARE consortium, notifying patrons that requested item(s) have arrived and returning items to the lending libraries. 
• Performs other duties as assigned. 

ABOUT THE TEAM 

The Harper College Library provides access to print and digital materials, study rooms, technology loans, assistance with citations and wireless printing for the students, employees and surrounding community. 

RESPONSIBILITIES 

Working Conditions/Physical Requirements: Work is primarily indoor and sedentary in nature.  Work may involve lifting books and materials up to 25 lbs. of force on an occasional basis, pushing loaded book or media carts, and moving about in the work area.  

Equipment/Tools Used: Utilizes standard office equipment, including computers and associated software, in order to perform the duties of the job. 
Supervision: Under the general supervision of the Dean and receives direction from the Coordinator of User Services and Circulation Supervisor, receives oral and written instructions on work to be performed.  

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