Technical Services Workflow Analysis

Date: Wednesday September 10, 2008

Time: 10:00am—3:00pm. Registration begins at 9:30am.

Location: Hilton Garden Inn
Champaign, IL
Directions/Maps/Parking information

Speakers: Rick Lugg and Matt Barnes of R2 Consulting

Sponsored by: I-Share Acquisitions and Serials Team, I-Share Cataloging Team with financial support by the CARLI Program Planning Committee

Libraries face unprecedented demands to adapt to the digital environment. New and emerging tasks related to institutional repositories, non-MARC metadata, networked resources and new generations of users place additional pressure on staffs and workflows built to handle print materials. Yet print-related workloads are not diminishing as fast as digital workloads are growing. Meanwhile, the growth of external competitors such as Google increases the need for libraries to focus on user expectations and highlight their own unique attributes.

How can libraries turn these pressures into opportunities? How can librarians adapt workflows, priorities, and organizational structures to provide those services most important to users? How can library leaders create the capacity to pursue critical new initiatives—without increasing staff? Join R2 to hear advice, both strategic and practical, drawn from our experience in workflow analysis and organizational redesign for academic libraries of all sizes and types.

Attendees will come away from the program not only with a context for workflow analysis, but with building blocks for going back to their own libraries and starting to analyze what they are doing, and to assess the value of those activities.

Lunch will be provided

Agenda

10:00-11:00 Why Workflow Redesign (An Environmental Scan)
11:00-11:15 Break
11:15-12:15 Workflow Redesign: Principles and Practices
12:15-1:00 Lunch
1:00-2:00 Creating Capacity in Collections, Acquisitions, Serials, E-Resources, Cataloging and Preservation
2:00-2:15 Break
2:15-3:00 Conclusion, Discussion and Questions

If you have any questions about this program, please contact the CARLI Office at support@ carli.illinois.edu

Registration is closed.

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