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SFX | JumpStart and TotalCare
Ex Libris’ SFX Start-up and Maintenance Services
Ex Libris is now offers CARLI members an alternate implementation solution. Ex Libris can provide complete start up and ongoing maintenance services for your SFX installation under two programs called JumpStart and TotalCare, available through an annual subscription.
JumpStart
Ex Libris will take the subscription data you provide and activate targets and individual titles for all eJournals in the SFX Knowledgebase as well as up to 100 locally created object portfolio entries, and print journals as desired. They will also customize all your public SFX interfaces and display logic based on your needs, and provide you with monthly updates for one year.
TotalCare
After one year of JumpStart service, Ex Libris provides you the choice to take responsibility for your SFX or continue using Ex Libris support. If you decide to retain Ex Libris' services for your SFX installation after the first year, you move into the TotalCare program, which is renewable on an annual basis. Under TotalCare, Ex Libris will provide full software maintenance of your SFX content including new activations, deletions, and other changes based on regular software and KnowledgeBase revisions, and the subscription changes you inform them about.
For further information, please send an email to support@carli.illinois.edu.
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