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CONTENTdm
What is CONTENTdm?
CONTENTdm is a software package that is used by individual libraries and library consortia such as CARLI to store and provide access to digital versions of primary source materials. CONTENTdm provides a means of making a wide variety of media types including images, journals, books, audio and video files, maps, and newspapers accessible for search and display on a typical personal computer with an Internet connection and a web browser. CONTENTdm is a product of DiMeMa, Inc. (http://www.dimema.com/) and is marketed by OCLC (http://www.oclc.org/contentdm/default.htm). CARLI purchased a license for CONTENTdm in 2005.
What options are available for using CONTENTdm in our library?
There are several options. If you simply want to view materials purchased by the CARLI consortium or view collections created by other CARLI libraries, you can search the CARLI Digital Collections on the CARLI CONTENTdm server at http://collections.carli.illinois.edu.
CARLI Governing Member libraries that want to contribute content but have CARLI host their content on a CARLI-managed server, can opt to add collections to the CARLI Digital Collections. CARLI Associate or Governing Member libraries that want to manage their own digital library server can opt to purchase the software under the pricing terms of the agreement between CARLI and OCLC and install CONTENTdm on their own server. Please contact the CARLI Office at support@carli.illinois.edu and review the CARLI CONTENTdm FAQ for more information.
How does CARLI “run” CONTENTdm for our library?
CARLI maintains the server and software, stores the content, and backs up the data. We provide you with the CONTENTdm “Acquisitions Station” client software to upload your library’s digital content and/or web-based access to view all of CARLI’s available digital collections. CARLI Digital Collections is currently running version 4.2 of the CONTENTdm software.
Is training available for our users?
Yes. CARLI staff conduct basic training sessions that introduce CONTENTdm to participating libraries.
Who provides technical support?
CARLI does have a support contract with DiMeMa, but for most issues, we recommend that your first contact be CARLI support (support@carli.illinois.edu ). The CARLI staff are most knowledgeable about our specific installation of the CONTENTdm software and our server environment. Additionally, DiMeMa has a support website, a customer listserv, and a customer support service. Information about all of these can be found at http://www.contentdm.com/USC. To access the User Support Center, you will need to set up an account using CARLI's Organization ID. Please contact the CARLI Office for the Organization ID.
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